Waiter

Customer Service

Greet customers promptly and warmly upon arrival.

Provide menu recommendations based on customer preferences.

Answer questions about menu items, ingredients, and dietary restrictions.

Ensure customers have an enjoyable dining experience by addressing their needs and concerns.

Order Taking & Serving

Take accurate food and beverage orders and input them into the restaurant’s system.

Serve orders in a timely and professional manner, ensuring accuracy.

Monitor tables and respond promptly to additional requests (e.g., refills, side dishes).

Knowledge of the Menu

Stay updated on the menu, including daily specials, seasonal dishes, and promotions.

Be aware of allergens and alternative options for dietary restrictions.

Table Maintenance

Set up tables with clean linens, utensils, glasses, and condiments.

Clear tables efficiently after customers have finished dining.

Ensure tables are properly reset for the next guest.

Collaboration with the Team

Coordinate with kitchen staff to ensure timely food preparation and delivery.

Work closely with other waitstaff to manage tables and customer flow during busy times.

Upselling & Promotions

Suggest add-ons, desserts, or beverages to increase sales.

Inform customers of promotions, discounts, or events.

Operational Responsibilities

Cleanliness & Hygiene

Ensure the cleanliness of the dining area and service stations.

Comply with health and safety regulations, including proper food handling practices.

Billing & Payments

Present bills to customers and handle payments (cash, card, or digital methods).

Ensure accurate billing and provide a receipt if required.

Problem Resolution

Handle minor complaints or escalate major issues to the manager when necessary.

Remain calm and professional during difficult situations.

Inventory & Stock

Monitor the availability of condiments, napkins, and other table essentials.

Report shortages or damages to the supervisor.

Soft Skills Needed

Excellent communication and interpersonal skills.

Ability to multitask and prioritize during high-volume periods.

Attention to detail and a customer-first attitude.

Patience, adaptability, and problem-solving skills.

Job Types

Full-time, Permanent

Pay

₹10,000.00 - ₹18,000.00 per month

Benefits

Food provided

Experience

total work

1 year (Preferred)

Work Location

In person