TATA DIGITAL Frontend – Email & Inbound Customer Support

ACE HIRING INDIA · Mumbai

Freshers welcome

Pay₹17,000–20,000a month, as listed

WhereMumbaiMaharashtra

TypeFull timeFreshers welcome

Posted13 NovYesterday, via SimplyHired

Kaam checked

Open to freshers: no experience asked for

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list20 named

Computer operationCustomer complaint handlingEmail communicationInbound customer enquiry call handlingPhone communicationComputer literacyWriting skillsClient enquiry handlingCorrespondence draftingInbound voiceEnglishBusiness etiquetteBachelor's degreeClient servicesTypingClient communication skillsProfessional phone etiquetteCommunication skillsTime managementClient interaction via phone calls

About this job

Customer Support Executive

Tata Digital

Job Overview

We are hiring enthusiastic and customer-focused graduates for Tata Digitals Frontend Email & Inbound Support process.

Job Details

Company: Tata Digital

Process: Frontend Email & Inbound

Designation: Customer Support Executive

Qualification: Any Graduate

Experience: Freshers and graduates with 6 months of experience

Gender: Male & Female candidates

Employment Type: Full-Time

Location: Malad Aspee, Mumbai, Maharashtra

Work Mode: Work From Office (WFO)

Roles & Responsibilities

Handle customer queries through inbound calls and email support.

Provide accurate information and effective solutions to customers.

Resolve customer complaints professionally.

Maintain customer satisfaction and service quality.

Ability to handle customer queries professionally.

Follow company guidelines and standard operating procedures.

Ensure timely responses and proper query resolution.

Maintain professional communication with customers.

Multitasking and time-management skills.

Required Skills

Excellent English communication skills.

Good written and verbal communication.

Basic computer knowledge.

Good typing speed and email-handling skills.

Customer service and problem-solving abilities.

Positive attitude and willingness to work in rotational shifts.

Shift Timings & Weekly Off

Female Candidates

Rotational shifts between 9:00 AM and 10:00 PM

9-hour working shifts

Male Candidates

24/7 rotational shifts

9-hour working shifts

Weekly Off: 1 rotational week off.

Salary Details

Candidate Category

Monthly CTC

In-Hand Salary

Freshers

22,000

17,000

Experienced (6 Months)

25,000

20,000

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