Principal Forward Deployed Engineer

Principal Forward Deployed Engineer

DryvIQ | Nasuni

Location

Hyderabad, India | Remote (Hyderabad preferred)

Department

Customer Experience / Professional Services

Working Hours

US Eastern business hours (9 a.m.–5 p.m. ET) (7:30pm IST to 3:30am IST)

Role Overview

Be the engineer customers trust to solve their most complex enterprise data challenges—and build solutions that scale beyond a single deployment.

As a Principal Forward Deployed Engineer at DryvIQ, part of Nasuni, you will provide hands-on technical leadership across complex enterprise customer implementations. You'll work directly with customers to understand their challenges, design scalable solutions, write production-quality C#/.NET code, and guide secure deployments through successful operation.

Enterprises need to discover, classify, protect, and govern growing volumes of unstructured content before they can confidently activate that information for AI. DryvIQ helps organizations manage these challenges across cloud and on-premises repositories.

We're looking for an experienced engineer who combines deep software development expertise with sound architectural judgment, customer consulting skills, and the ability to influence technical outcomes across multiple engagements.

This is a hands-on engineering and customer-delivery role, not a pre-sales-only or purely advisory position.

Your Scope and Impact

You will establish technical direction for complex, high-impact customer solutions while developing reusable engineering approaches that improve delivery across engagements.

You'll independently navigate difficult architecture decisions, guide senior technical contributors, resolve critical implementation challenges, and influence product improvements through insights gained from customer environments.

Your success will be measured through production outcomes, customer confidence, engineering quality, and the broader impact of the solutions and standards you establish.

What You'll Do

Lead technical architecture and implementation across complex enterprise customer engagements, from discovery through validation, and production handoff.

Facilitate customer workshops with IT, security, and business stakeholders; translate requirements into scalable solution designs, implementation plans, and acceptance criteria.

Design, develop, test, and troubleshoot C#/.NET integrations, REST APIs, services, and supported workflows across Linux, Docker, and Kubernetes environments.

Establish reusable integration, testing, security, and troubleshooting patterns that improve reliability and delivery consistency.

Guide complex technical decisions involving supported configuration, customization, integrations, platform limitations, and long-term maintainability.

Architect and optimize solutions for enterprise content discovery, classification, lifecycle management, governance, migration, and policy-driven automation.

Lead resolution of critical issues involving connectors, authentication, permissions, distributed processing, performance, and environments.

Establish validation approaches for content classification, including representative sampling, precision and recall, false-positive and false-negative analysis, and business-owner review.

Partner with Professional Services, Project Management, Product, Engineering, and Customer Success to assess delivery risks, guide technical estimates, and identify product improvements.

Mentor engineers, review complex designs and code, and share technical knowledge that raises delivery standards across teams.

Develop and promote responsible AI-assisted workflows for engineering, testing, troubleshooting, and technical analysis, with appropriate security controls and human validation.

Expected Outcomes and Impact

Successful, secure, and supportable production environments that meet agreed customer acceptance criteria.

Reduced implementation complexity and faster resolution of recurring technical issues.

Reusable engineering assets that improve delivery consistency and shorten time to customer value.

Improved solution reliability, classification quality, and production readiness.

Stronger alignment between customer implementation needs and Nasuni's product capabilities.

What You'll Bring

Must-Have Qualifications

Deep hands-on C#/.NET engineering experience, including modern .NET (.NET 8 or later), REST API development, integration design, and production troubleshooting.

Demonstrated technical ownership of complex enterprise software implementations, including architecture, coding, testing, and operational support.

Production experience with Linux, Docker, and Kubernetes or comparable container orchestration environments.

Ability to make and explain architectural tradeoffs involving scalability, security, performance, reliability, and maintainability.

Experience resolving complex integration or production issues across multiple systems and stakeholders.

Strong customer-facing technical communication, documentation, problem-solving, and collaborative leadership skills.

Preferred Qualifications

Experience with enterprise content management, information governance, content classification, or large-scale data migration.

Familiarity with Microsoft 365, SharePoint, OneDrive, Purview, or other enterprise content repositories.

Experience with hybrid cloud architectures, distributed workloads, and large-scale file processing.

PowerShell or Python automation experience.

Practical use of AI-assisted engineering tools with clear methods for validating generated code, analysis, and recommendations.

Ideal Candidate Differentiators

Has established reusable technical architectures or engineering standards across multiple customer implementations.

Demonstrates measurable improvements in deployment reliability, customer outcomes, or implementation efficiency.

Has influenced engineering or product priorities through recurring enterprise customer challenges.

Builds the capabilities of other eng