Deputy General Manager-Facility Management and Handover

KEY RESPONSIBILITIES/ ACCOUNTABILITIES Financial / Functional perspective Prepare and manage annual operating budgets and CAM expenditures. Control operational costs while maintaining service standards. Monitor vendor bills, provisions, CAM recovery support, and budget adherence. Drive cost optimization and efficiency initiatives. Customer & Occupant Experience Own resident/tenant satisfaction and overall customer experience at the site. Act as the escalation point for customer grievances and c…