Guest Services- with personal details

Description: Main Duties Customer Service · Provides a courteous and professional service at all times. · Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up. · Maintains positive guest and colleague interactions with good working relationships. · To ensure the minimum benchmark scores of the Consumer Audit and Hyatt Guest Satisfaction survey are achieved. · Implemen…