Senior Program Manager II

Job Description Role Summary HCLSoftware is seeking a highly experienced Service Management Office (SMO) Lead to establish the SMO as a first-time, structural capability for Enterprise IT and Central Engineering, providing strategic leadership for ITSM transformation, governance, and architecture. This role requires a seasoned techno-functional professional with 20 years of experience in designing, implementing, and optimizing large-scale ITSM solutions, operating models, and service management…