Tele Sales Officer

Job Opening

Telesales Officer / Telecalling Executive

Company

Promotum Services

Location

Electronic City Phase 1, Bengaluru

Job Type

Full-Time

Department

Sales & Business Development

About Our Company

Promotum Services is a growing service and procurement solutions company that helps individuals and businesses find the right vendors, products, and services at competitive prices.

We handle various customer requirements, including corporate events, personal celebrations, corporate gifting, printing, branding, marketing, photography, videography, business services, and other procurement requirements.

Our goal is to make it easier for customers to find reliable service providers with better planning and the right pricing.

Job Description

We are looking for an energetic and confident Telesales Officer who can communicate with potential customers, understand their requirements, explain our services, generate new business enquiries, and follow up with customers to convert enquiries into confirmed orders.

The candidate will be responsible for both outbound calling and handling incoming customer enquiries.

Key Roles & Responsibilities

Customer Calling & Lead Generation

Make daily outbound calls to potential customers, businesses, corporate offices, and existing leads.

Introduce Promotum Services and explain the services we provide.

Generate new enquiries for events, business services, and procurement requirements.

Identify potential customers who may need our services.

Understanding Customer Requirements

Speak with customers and understand their exact requirements.

Collect details such as service type, quantity, budget, location, and required date.

Handle enquiries related to corporate events, birthday parties, weddings, gifting, printing, branding, photography, marketing, and other services.

Share complete customer requirements with the internal team for quotations.

Sales Follow-up & Conversion

Follow up with customers who have requested quotations or shown interest.

Explain service options, pricing, and benefits.

Coordinate with the sales team to convert enquiries into confirmed orders.

Maintain good customer relationships for repeat business.

Customer & Internal Team Coordination

Coordinate with the operations, procurement, and sales teams.

Update customers about quotations, availability, and order progress.

Handle basic customer questions professionally.

Ensure smooth communication between customers and the internal team.

Daily Reporting & CRM Updates

Maintain accurate records of customer calls and enquiries.

Update lead status, customer requirements, and follow-up dates in the CRM.

Submit daily calling, lead generation, and conversion reports.

Achieve assigned calling and sales targets.

Required Skills

Good communication skills in English and Kannada or Hindi.

Ability to speak confidently with customers over the phone.

Basic understanding of sales and customer service.

Good listening and customer-handling skills.

Ability to understand different customer requirements.

Basic computer knowledge, Excel, and CRM usage.

Positive attitude and willingness to learn new services.

Good follow-up and coordination skills.

Qualification & Experience

Education

PUC / 12th Pass / Any Graduate.

Experience

0–3 years in telecalling, telesales, customer support, or inside sales.

Freshers with good communication skills can also apply.

Experience in B2B sales, event services, or service-based companies is an added advantage.

What We Expect

Consistent daily calling and follow-ups.

Ability to generate genuine customer enquiries.

Interest in understanding and selling multiple services.

Professional and polite communication.

Focus on customer satisfaction and sales conversions.

Willingness to learn and grow with the company.

Salary & Benefits

Salary

Based on experience and interview performance.

Performance-based sales incentives.

Training and learning opportunities.

Career growth opportunities in Sales and Business Development.

Apply Now

Interested candidates can share their updated resume with Promotum Services.

Work Location

Electronic City Phase 1, Bengaluru.

Pay

₹12,000.00 - ₹18,000.00 per month

Work Location

In person