chool Development Executive – Research, Telecalling & CRM
School Development Executive – Research, Telecalling & CRM
We are looking for a proactive and detail-oriented School Development Executive to identify potential schools, conduct research, manage school databases, and generate qualified business opportunities through telecalling and CRM management.
The candidate will be responsible for researching schools, identifying key decision-makers, understanding their requirements, assessing business potential, and scheduling qualified meetings for the Business Head.
Key Responsibilities
School Research & Data Collection
Collect and build a database of schools through online directories, school websites, exhibitions, referrals, field visits, and inbound enquiries.
Research schools to identify potential business opportunities.
Evaluate schools based on their house systems, sports programmes, student experience, and investment in school identity and uniforms.
Maintain accurate and updated school information.
CRM Management & Data Accuracy
Maintain one CRM record for each individual school campus.
Verify school details and ensure accurate contact information.
Identify and resolve duplicate records.
Ensure every new contact, call, email, and interaction is linked to the respective school record.
Maintain proper records of follow-ups and future opportunities.
Telecalling & Lead Qualification
Contact schools to identify decision-makers, opinion-makers, and operational contacts.
Understand the school's existing apparel/uniform programme and specific requirements.
Identify when the school reviews or plans to change its apparel programme.
Understand the school's interest, requirements, and potential buying timeline.
Maintain clear records of call outcomes and next steps.
Lead Assessment & Follow-ups
Assess and record school business potential (BBTA fit) separately from buying timelines.
Maintain a dated follow-up list for schools with future purchasing opportunities.
Do not classify unanswered calls as qualified or confirmed leads.
Schedule meetings with interested and qualified schools.
Ensure consistent follow-ups until the Business Head takes ownership of the opportunity.
Meeting Coordination & Reporting
Schedule qualified meetings with school representatives and decision-makers.
Share relevant school background, contact details, requirements, and interaction history with the Business Head before meetings.
Prepare daily and weekly reports covering research, calls, qualified leads, meetings, and follow-up activities.
Required Skills & Qualifications
Graduate in any discipline.
1–3 years of experience in telecalling, lead generation, business development, or CRM management.
Excellent verbal and written communication skills.
Strong research and data collection abilities.
Good knowledge of MS Excel, Google Sheets, and CRM tools.
Ability to communicate professionally with school administrators and management.
Strong follow-up, coordination, and organisational skills.
Attention to detail and accuracy in maintaining databases.
Target-oriented with a structured approach to lead qualification.
Preferred Candidate Profile
Experience in B2B telecalling or institutional sales.
Experience dealing with schools, educational institutions, or the apparel/uniform industry will be an added advantage.
Ability to identify genuine business opportunities rather than focusing only on call volume.
Self-motivated, disciplined, and comfortable working with daily activity targets.
Key Performance Indicators (KPIs)
Number of verified school records created.
Accuracy and completeness of CRM data.
Number of schools researched and shortlisted.
Quality of decision-maker identification.
Number of qualified leads generated.
Qualified meetings scheduled with schools.
Timely follow-ups and accurate opportunity tracking.
What We Offer
Opportunity to work in a growing school development and business development function.
Professional learning and career growth opportunities.
Exposure to B2B sales, institutional relationship management, and CRM operations.
Interested candidates can apply with their updated resume.
- Pay
- ₹25,000.00 - ₹35,000.00 per month
- Work Location
- In person
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