Customer Support Executive (CSE)

Marudhar Arts · Bangalore

Pay₹18,000–25,000a month, as listed

WhereBangaloreKarnataka

TypeFull time

Posted14 NovYesterday, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list39 named

Sales persuasionComputer operationOutbound salesAfter-sales serviceOrder status updatesCustomer relationship buildingEmail communicationInbound customer enquiry call handlingPhone communicationComputer literacySpreadsheetsWriting skillsClient enquiry handlingInbound voiceInternal team coordination for query resolutionSales administrationOutbound telemarketingCross-departmental liaisonEnglishEmail softwareLocal languageBachelor's degreeClient servicesCustomer relationship managementPhone canvassingOrder assistanceKannadaClient status updatesProductivity softwareProviding product informationHindiClient communication skillsTelemarketingProfessional phone etiquetteInternal team coordination for issue resolutionClient educationCommunication skillsClient liaisonClient interaction via phone calls

About this job

Job Opening: Customer Support Executive
Company: Marudhar Arts

Established in 1966, Marudhar Arts is South India's first numismatic auction house, specialising in rare coins, banknotes and stamps. We also operate Collectndeal.com, an online platform for buying, selling and bidding on collectibles.

We are looking for a polite, friendly and responsible Customer Support Executive to handle customer enquiries and outbound calls related to auctions and the buying and selling of collectibles.

Key Responsibilities

Handle customer calls, WhatsApp messages, emails and website enquiries.

Make outbound calls to customers regarding auctions, bidding opportunities and buying/selling collectibles.

Assist customers with registration, bidding, invoices and payments.

Provide information about coins, banknotes, stamps and upcoming auctions.

Guide customers in using Collectndeal.com.

Provide order and delivery updates and coordinate with internal teams to resolve queries.

Eligibility & Requirements

Any graduate.

Minimum 2 years of experience in customer support, telecalling or client servicing.

Good spoken and written English and Hindi (mandatory).

Kannada or any other South Indian language will be an added advantage.

Basic computer knowledge, MS Excel, email and WhatsApp Business.

Good communication, convincing and customer-handling skills.

Interest or knowledge in coins and collectibles will be an advantage.

Job Details

Location: 85, M.G. Road, Bengaluru.
Job Type: Full-time (Work from Office).
Working Days: Monday to Saturday.
Working Hours: 10:00 AM – 6:30 PM.

HR Contact

Anjai Singh

Phone: +91 734 898 2732

Interested candidates can contact HR directly for further details and interview opportunities.

Website: www.MarudharArts.com
Online Platform: www.Collectndeal.com
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person

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