Front Office Admin

Hair Fixing Zone provides non-surgical hair replacement, hair patches, wigs, toppers, and extensions. We’re looking for an organised, approachable person to welcome clients, manage appointments, and keep the front desk running smoothly.

Key responsibilities

Welcome walk-in clients and help them check in for consultations, demos, and service appointments.

Respond to phone and WhatsApp enquiries, share service information, and book appointments.

Confirm appointments, send reminders, and coordinate rescheduling with clients and studio staff.

Follow up with clients who enquired about services, attended a consultation, or are due for maintenance.

Maintain accurate records of enquiries, appointments, and follow-ups. Handle client information with discretion.

Assist with billing, payment records, and daily front-office administration.

What we’re looking for

Clear communication and a warm, professional manner with clients.

Ability to manage calls, walk-ins, and appointments during busy hours.

Basic computer skills, including comfort with WhatsApp and Excel or Google Sheets.

English communication skills. Kannada or Hindi is an advantage.

Experience in reception, customer service, or studio administration is preferred. Freshers with strong communication and organisational skills are welcome to apply.

Pay

₹20,000.00 - ₹24,000.00 per month

Work Location

In person