Back Office Executive

JOB DESCRIPTION

Office Coordinator

Designation

Office Coordinator

Location

Feroze Gandhi Market, Ludhiana

Salary Range

₹12,000 – ₹15,000 per month

Joining

Immediate joiner required

Role Overview

Star Publicity is looking for an organised and presentable Office Coordinator to run the front desk and keep daily office operations moving smoothly. You will be the first point of contact for visitors and callers, handle routine back-office work, and coordinate with clients and the sales team over calls.

Key Responsibilities

Reception \& Front Desk

• Greet visitors and walk-in clients warmly, understand the purpose of their visit, and direct them to the right person.

• Keep the reception area neat and presentable at all times.

• Maintain a visitor register and inform team members about scheduled and unscheduled visitors.

Telecalling \& Client Coordination

• Attend incoming calls professionally, answer basic enquiries, take clear messages, and transfer calls to the concerned person.

• Make simple outgoing calls to clients and prospects to share information/ Proposals, confirm meetings, and follow up on pending requirements.

• Pass on client enquiries and requirements to the sales team promptly and keep them updated on follow-ups.

• Record call details, client responses, and next steps in the call log or Excel sheet.

Back-Office \& Documentation

• Carry out data entry and keep client records, files, and documents updated and well organised.

• Prepare, maintain, and update basic documents, data lists, and reports using MS Word and Excel.

• Preparing professional client proposals and presentations using PowerPoint (PPT) as per business requirements.
• Send and respond to emails and WhatsApp messages on behalf of the office, as instructed.
• Maintain schedules, meeting appointments, and reminders for the sales team.

Day-to-Day Office Administration

• Support the team with any other administrative or coordination work assigned by management.

Requirements \& Desired Skills

• Graduate preferred; with good communication skills.

• Good verbal communication in Hindi and Punjabi; working English is an advantage.

• Professional telephone etiquette, with a polite, confident, and client-friendly manner.

• Basic computer knowledge: MS Word, Excel, PowerPoint, email, and data entry.

• Well organised, punctual, responsible, and able to handle multiple routine tasks.

• Neat, presentable personality suited to a front-desk role.

• Prior experience in reception, front desk, back office, or telecalling is an advantage; freshers with good communication may also apply.

How to Apply

Interested candidates can share their resume or contact us at

• Email: career@starpublicity.co.in

• Phone / WhatsApp: 9875908611

Pay

₹12,000.00 - ₹15,000.00 per month

Work Location

In person