Operation Executive

Position

Operations Executive – Cloakroom

Department

Operations

Company

Cloaktech Solution Pvt. Ltd. (SafeCloak)

Job Location

As per company requirement

Employment Type

Full-Time

Job Summary

We are looking for a responsible and customer-friendly Operations Executive to manage daily activities at our digital cloakroom facility. The candidate will be required to sit at the cloakroom location and handle customer luggage storage and retrieval, maintain records, assist customers, and ensure smooth day-to-day operations.

Key Responsibilities

Manage daily operations at the assigned cloakroom location.

Ensure proper tagging, storage, and safekeeping of customer belongings.

Handle customer queries and resolve basic complaints professionally.

Maintain accurate records of luggage received and delivered.

Ensure the cloakroom area remains clean, organized, and secure.

Monitor luggage storage and follow company security procedures.

Coordinate with the Operations Team and reporting manager regarding daily activities and operational issues.

Follow assigned duty timings, shifts, and company policies.

Required Skills & Qualifications

Minimum 12th pass; graduates preferred.

Basic communication skills in Hindi and English.

Basic smartphone and computer knowledge.

Good customer-handling and interpersonal skills.

Honest, punctual, responsible, and attentive.

Ability to work independently at the assigned cloakroom location.

Freshers can also apply.

Working Conditions

The candidate will be stationed at the assigned cloakroom throughout the duty shift.

Rotational shifts, including weekends and holidays, as per operational requirements.

Must remain alert and available to assist customers during working hours.

Key Performance Expectations

Proper maintenance of cloakroom records.

Good customer service and professional behaviour.

Timely reporting and adherence to operational procedures.

Pay

₹12,000.00 - ₹15,000.00 per month

Benefits

Flexible schedule

Paid sick time

Work Location

In person