Telecaller Executive / Voice Process Executive

Telecaller / Voice Process Executive

Company

Kotylidon Lab Private Limited

Job Type

Full-Time | Permanent

Location

Sector 132, Noida, Uttar Pradesh

Work Mode

Work From Office

Salary

₹18,000 – ₹25,000 per month

Experience

Freshers and Experienced Candidates Welcome

Job Overview

Kotylidon Lab Private Limited is looking for motivated and professional candidates to join our team as Telecaller / Voice Process Executives.

The selected candidate will be responsible for communicating with customers over the telephone, understanding their requirements, providing relevant information, handling queries, and ensuring a professional customer experience.

This is a non-target-based role, making it suitable for candidates who are looking to build their career in customer communication and voice processes. Freshers are welcome to apply, and appropriate training and guidance will be provided.

Key Responsibilities

• Handle inbound and outbound customer calls in a professional manner.
• Understand customer requirements and provide appropriate information.
• Respond to customer queries and assist with basic concerns.
• Communicate company products and services clearly and accurately.
• Follow up with customers as required.
• Maintain proper records of customer conversations and follow-ups.
• Coordinate with internal teams whenever necessary.
• Ensure professional and courteous communication with customers.
• Follow established company policies, processes, and communication standards.

Candidate Requirements

• Freshers are welcome to apply.
• Good verbal communication skills in Hindi and English.
• Confident and professional telephone communication.
• Good listening and interpersonal skills.
• Basic computer knowledge.
• Positive attitude and willingness to learn.
• Ability to communicate effectively and professionally with customers.
• Candidates available for immediate or early joining will be preferred.

What We Offer

• Competitive salary of ₹18,000 – ₹25,000 per month.
• No sales targets.
• Training and guidance for freshers.
• Full-time, permanent employment.
• Professional and supportive work environment.
• Opportunities for career development and growth.
• Structured workplace with learning opportunities.

Important Details

Work Location

Sector 132, Noida, Uttar Pradesh

Work Mode

Work From Office

Remote / Work From Home

Not Available

How to Apply

Interested candidates are encouraged to apply through Indeed. Shortlisted candidates will be contacted regarding the interview process.

For further information, candidates may contact

Srijal Agrahari

HRD, Kotylidon Lab Private Limited

Contact

08069640144

Company Website

www.kotylidon.com

Pay

₹18,000.00 - ₹25,000.00 per month

Benefits

Internet reimbursement

Paid sick time

Paid time off

Ability to commute/relocate

Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Application Question(s)

Do you have previous telecalling/sales experience?

What is your total telecalling/sales experience?

Work Location

In person