Community & Care Coordinator

What You'll Do

Community Engagement

• Manage the WhatsApp community

• Welcome new members and answer basic queries

• Encourage conversations and engagement

Webinar Operations

• Manage registrations and confirmations

• Send reminders via WhatsApp and email

• Coordinate with speakers before sessions

• Handle Zoom/Google Meet setup

• Follow up with attendees after each webinar

Program Care Coordination

• Onboard mothers after they join a program

• Assist with bookings and rescheduling

• Answer program-related questions

• Ensure mothers stay on track with their care plan

• Coordinate with experts when needed

Lead Nurturing

• Follow up with interested mothers and leads

• Call webinar registrants and community members

• Explain Anora's services and programs

• Guide interested mothers in choosing the right Anora program based on

their needs.

Who We're Looking For

Required

• Graduate in Sales, BBA, BA, Psychology, Mass Communication, Marketing,

Hospitality, or a related field

• Excellent verbal and written communication skills in English, Marathi and Hindi

• Friendly, empathetic, and confident while interacting with mothers over phone,

WhatsApp, and email

• Strong organizational and multitasking skills with attention to detail

• Comfortable using Google Workspace (Docs, Sheets, Forms) and learning new

software

• Proactive, self-motivated, and able to work independently in a startup

environment

• Genuine interest in women's health, maternal care, healthcare, education, or

community building

Preferred

• Experience in customer support, customer success, community management,

telecalling, inside sales, operations, healthcare, events, hospitality.

• Experience coordinating webinars, workshops, or online events

• Fresh graduates with excellent communication skills and a passion for creating

meaningful customer experiences are encouraged to apply.

What Makes Someone Successful in This Role?

• Friendly and approachable

• Comfortable starting conversations with new people

• Organized and reliable with follow-ups

• Curious and eager to learn

• Resilient and persistent

• Passionate about creating impact in women's health

Pay

From ₹25,000.00 per month

Work Location

Remote