Jobs›Csa, Kochi

CSA (Customer Service Associate)

RAIL ROLLS · Kochi
Pay₹13,000–15,000a month, as listed
WhereKochiKerala
TypeFull time
Posted16 Sep21 days ago, via SimplyHired
Skills they list5 named
Customer serviceEnglishMaster's degreeBachelor's degreeHindi
About this job

The Customer Service Associate (CSA) is responsible for providing excellent customer service, taking orders, handling billing/POS transactions, maintaining outlet standards, and supporting smooth day-to-day outlet operations.

Key Responsibilities

Greet customers and provide friendly, professional service.

Take customer orders accurately and efficiently.

Operate POS and billing systems and handle cash/digital payments.

Coordinate with the kitchen team for timely order preparation and delivery.

Ensure order accuracy and customer satisfaction.

Follow company SOPs,

Handle customer queries and complaints professionally.

Pay
₹13,000.00 - ₹15,000.00 per month

Benefits

Paid time off

Work Location
In person

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