Operations Manager ( Soft Services Facility Management)

Job Description

Operations manager job profile involves handling multiple client sites.

• Visit sites periodically to improve and sustain the agreed service level
• Understand the KPIs of specific sites to ensure 100% scoring
• Mobilise manpower through executives / various sources for current and upcoming sites.
• Liaise with HR & Accounts to submit attendance on time for payroll & invoice processing. 5) Ensure the purchase executive delivers service-related materials on time.
• Develop business in IT, commercial, or residential sectors
• Conduct periodical meetings with the back office team for smooth operations
• Conduct periodic training to ensure services are delivered up to customer satisfaction.
• Attend & schedule periodic meetings with the clients for feedback and to resolve any issues.
• Set standard operating procedures and protocols for the operations team. Monitor their performance daily.
• Respond to emails promptly and ensure the issues are resolved quickly.
• Submit weekly MIS reports covering site visits, improvements made, and business development.

The Operations Manager role for a facilities management company mainly involves engaging skilled / unskilled manpower at client sites.

Only Interested candidates should apply.

Experience in a facility management background is required. Good communication skills, ownership and ability to work under pressure and leadership quality are desirable.

Pay

₹50,000.00 - ₹70,000.00 per month

Benefits

Cell phone reimbursement

Health insurance

Provident Fund

Work Location

In person