Chief of Staff & Executive Assistant to Founder & CEO

Designation

Chief of Staff & Executive Assistant to Founder & CEO

Location

Bengaluru, India — Hybrid / primarily office-based

Reports to

Founder & CEO

Experience

Ideally 6–10 years

Employment Type

Full-time

Working Hours

India-based role with daily overlap with U.S. business hours,

This role is based in Bengaluru but is specifically designed to provide daily overlap with U.S. working hours.

A typical work schedule is expected to be approximately

3:00/4:00 PM IST to 12:00/1:00 AM IST

About Organisation

We are a fast-growing healthcare technology company building technology-enabled virtual care solutions for specialty medical practices in the United States.

Our platform helps specialty practices deliver scalable care outside the clinic through virtual care programs, patient engagement, technology, clinical workflows and AI-enabled solutions.

As our organisation continues to scale, we are looking for an exceptional Chief of Staff & Executive Assistant to the Founder & CEO , based in Bengaluru.

This is not a traditional Executive Assistant role.

The person will work closely with the Founder & CEO across company strategy, leadership coordination, board preparation, customer initiatives, product priorities, hiring, business analysis and day-to-day CEO-office operations.

The right person will become a trusted extension of the CEO.

The Role

The primary objective of this position is simple

Make the CEO and the organization significantly more effective.

The role combines two responsibilities

Executive Leverage

Help the CEO manage time, information, communication, meetings, travel, priorities and follow-through.

Chief of Staff / Business Execution

Help translate CEO priorities into action across the company, coordinate senior leaders, drive strategic initiatives and prepare the CEO for important decisions.

Becauserimarily operates in the United States, this role will be based in Bengaluru but will operate substantially during overlapping U.S. business hours.

This is an important part of the position.

The person should expect to work with the CEO and U.S. leadership team every working day , rather than simply joining occasional evening calls.

Key Responsibilities

Run the CEO Office

Create a disciplined operating system around the CEO.

Maintain a clear view of

• CEO priorities

• Key decisions

• Delegated items

• Follow-ups

• Important relationships

• Upcoming meetings

• Customer commitments

• Board commitments

• Strategic initiatives

• Recruiting priorities

• Important deadlines

Nothing important should get lost.

Proactively identify what requires the CEO’s attention rather than waiting for instructions.

Calendar & Priority Management

Own and actively manage the CEO’s calendar.

This is not simply a scheduling function.

Understand

• Why a meeting is required

• Whether the CEO needs to attend

• Who else should participate

• What decision is expected

• Whether something can be delegated

• Whether the issue can be handled asynchronously

Protect the CEO’s time for the highest-value activities.

Coordinate meetings across U.S., India and international time zones.

Because this role works daily with the CEO during U.S. hours, the individual should be available to handle real-time scheduling changes, priorities and issues during the CEO’s working day.

Daily CEO Coordination

Maintain a highly effective daily operating cadence with the CEO.

This may include

• Reviewing priorities for the day

• Preparing upcoming meetings

• Identifying decisions required

• Reviewing outstanding follow-ups

• Coordinating with senior executives

• Tracking delegated actions

• Surfacing issues requiring CEO intervention

• Preparing information required for upcoming decisions

The goal is to develop enough context that the individual increasingly anticipates what the CEO needs before being asked.

Meeting Preparation

Prepare the CEO for important

• Leadership meetings

• Customer meetings

• Board meetings

• Investor discussions

• Candidate interviews

• Partnership discussions

• Strategic planning sessions

For significant meetings, prepare concise briefing materials covering

Objective

Why are we having this meeting?

Context

What does the CEO need to know?

Decision

What decision or outcome is required?

Issues

What are the unresolved questions or risks?

Recommendation

What should we do?

The objective is for the CEO to enter important meetings already prepared.

Leadership Team Coordination

Work closely with senior leaders across

• Product

• Engineering

• Finance

• Sales

• Operations

• Clinical

• Patient Engagement

• Marketing

• HR

Track decisions and commitments made in leadership meetings.

Follow up with owners.

Ensure deadlines are met.

Escalate issues when required.

The candidate must be comfortable following up with senior executives and holding people accountable while maintaining strong working relationships.

Strategic Projects

Take ownership of selected CEO-led initiatives.

Examples could include

• New product initiatives

• Market expansion

• Competitive analysis

• Pricing strategy

• Business model analysis

• Strategic partnerships

• M&A opportunities

• Customer initiatives

• New business opportunities

• AI initiatives

• Organizational projects

• Executive hiring

• Operating-plan initiatives

Board & Investor Support

Support preparation for board meetings and investor discussions.

Responsibilities may include

• Coordinating board materials

• Gathering functional updates

• Reviewing presentations

• Preparing CEO talking points

• Tracking board requests

• Managing follow-ups

• Maintaining important board documentation

The candidate will have access to highly confidential company information and must demonstrate exceptional discretion.

Executive Communication

Help draft and refine communications from the CEO, including

• Internal emails

• Leadership communication