Tech Support Intern

Job Title

Tech Support Intern

Location

Bangalore (Onsite)

Duration

6 Months Internship

Working Days

5 Days working ( 2 Rotational week-off )

Stipend

₹12,000 per month

About BrightCHAMPS

BrightCHAMPS is a fast-growing EdTech company building future-ready learning experiences for children globally. We combine technology, pedagogy, and data to create impactful learning solutions.

We are looking for a Tech Support Intern who is passionate about technology, troubleshooting, and problem-solving. This role is ideal for recent graduates who want hands-on exposure to databases, APIs, debugging, and technical support processes.

Key Responsibilities

Assist in troubleshooting and resolving technical issues faced by users and internal teams.

Write basic SQL queries to extract, analyze, and validate data.

Investigate data discrepancies and perform root cause analysis.

Collaborate with Developers, QA, and internal teams to resolve technical issues.

Analyze API requests, responses, and logs to identify errors.

Use browser developer tools for debugging and issue investigation.

Document issues, solutions, and troubleshooting steps.

Support technical teams in improving application performance and user experience.

Required Qualifications & Skills

Recent graduate or final-year student in

Computer Science

B.Tech / BE (CS, IT, or related fields)

BCA / MCA

Engineering or related computer fields

Good knowledge or exposure to SQL (queries, joins, filtering, aggregations).

Basic understanding of APIs, HTTP requests, and application workflows.

Strong logical thinking and problem-solving skills.

Good communication skills and willingness to learn.

Must have a personal laptop for internship work.

Pay

₹12,000.00 per month

Application Question(s)

Do you have a Laptop ?

Have you completed your graduation?

What is your highest qualification?

Are you comfortable working from our Bangalore office (Onsite)?

Are you comfortable working Monday to Friday ?

The internship stipend is ₹12,000 per month. Are you comfortable with this stipend?

Do you have knowledge of SQL?

When can you join?

Work Location

In person