Guest Relation Executive- Fairmont Agra

Job Description Greet and welcome guests upon arrival, ensuring a warm and professional first impression Assist guests with check-in and check-out procedures, addressing any queries or concerns Respond promptly to guest requests and special requirements, liaising with relevant departments to ensure satisfaction Handle guest complaints and concerns with professionalism, working towards swift resolution Provide concierge services, including local recommendations, restaurant reservations, and acti…