Assistant General Manager – Hotels

Restaurant Operations

Ensure smooth day-to-day operations across FOH & BOH.

Uphold service excellence in alignment with luxury hospitality and heritage standards.

Monitor guest flow, reservations, and special event coordination.

Oversee compliance with hygiene, safety, and statutory regulations.

Guest Experience & Service Excellence

Personally interact with high-profile and VIP guests.

Maintain guest satisfaction levels through feedback and service recovery.

Ensure authentic Indian fine-dining experience with attention to detail in presentation, ambience, and service rituals.

Curate bespoke dining experiences for special occasions and palace events.

Financial & Business Performance

Achieve monthly and annual revenue, cost, and profitability targets.

Manage budgets, forecasts, and financial planning.

Control food, beverage, and labor costs while maintaining premium standards.

Analyze P&L, sales mix, and guest trends to drive business growth.

Team Leadership & HR

Lead, train, and motivate a team of managers, chefs, and service staff.

Conduct regular performance reviews and build a culture of excellence.

Oversee recruitment, training, grooming, and succession planning.

Foster a heritage-driven yet modern work culture aligned with City Palace values.

Marketing & Brand Development

Collaborate with marketing for brand positioning, PR, and promotions.

Build partnerships with luxury travel operators, event planners, and influencers.

Manage guest loyalty programs, VIP engagement, and repeat clientele.

Highlight restaurant’s USP: authentic royal Indian dining experience.

Event & Banquet Management

Coordinate palace dining events, private banquets, and curated experiences.

Liaise with City Palace event management for heritage experiences (weddings, royal dinners, cultural evenings).

Ensure seamless execution of high-profile events and guest handling.

Job Type

Full-time

Pay

₹70,000.00 - ₹90,000.00 per month

Benefits

Food provided

Health insurance

Paid sick time

Provident Fund

Work Location

In person