Front Office Executive

Fill out the following GOOGLE FORM - https://bit.ly/bnbfrontoffice

JOB DESCRIPTION

Greet and welcome guests professionally and ensure their smooth check-in and check-out.

Handle incoming calls, messages and queries about stay.

Maintain accurate guest records.

Manage reception/common area and maintain a comfortable community environment.

Collect reviews from guests at the time of check out.

Message guests who have checked out on whatsapp to request them to leave reviews.

Coordinate with housekeeping staff to ensure smooth stay for guests.

Perform other admin duties as assigned.

SALARY

₹15,000 - ₹18,000 depending on skills and experience.

EXPERIENCE

1 - 2 years

REQUIREMENTS

Graduate in any discipline.

Good verbal and written communication and interpersonal skills.

Basic knowledge of MS Office and computer operations.

Professional and pleasant personality.

Good organizational and time-management skills.

Prior experience in a front desk, receptionist and customer service in hospitality sector will be an advantage.

WORK LOCATION

Lucknow

WORK HOURS

12 hour shift (9:00 AM to 9:00 PM), 6 days a week (1 day off on weekday not weekends of your choosing)

Fill out the following google form - https://bit.ly/bnbfrontoffice