Manager – Business and Strategy Analyst, CIO Office

Manager – Business and Strategy Analyst, CIO Office

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JOB INFO

Job Identification

17214

Posting Date

09/17/2026, 12:17 PM

Job Role

Technology

Experience (In Years)

6-9

JOB DESCRIPTION

We are seeking a dynamic and detail-oriented Analyst to join the Global CIO Office. The role combines Technology Strategy, PMO, Business Analysis, and Executive Governance for digital and AI-led transformation programs, partnering with senior technology leaders to drive planning, execution discipline, value realization, and executive decision-making. The individual will act as a connective layer between strategy and execution, ensuring technology strategic priorities are translated into measurable business outcomes.

Primary Interactions

CIO, Global Technology, Enterprise Transformation leaders, Chief of Staff (CXO Offices)

Liaise with Enabling functions to strengthen AI, Cloud, Digital and Cyber Capabilities

Marketing

Branding, Positioning of Digital Solutions, showcase in Industry and Client Events

FP&A

Budget Planning and Variance, Investment Prudence and Prioritization

RESPONSIBILITIES

Role Overview: We are seeking a dynamic and detail-oriented Analyst to join the Global CIO Office. The role combines Technology Strategy, PMO, Business Analysis, and Executive Governance for digital and AI-led transformation programs, partnering with senior technology leaders to drive planning, execution discipline, value realization, and executive decision-making. The individual will act as a connective layer between strategy and execution, ensuring technology strategic priorities are translated into measurable business outcomes.

Key Responsibilities

Program Management of Technology Initiatives

Drive planning, execution, tracking, and reporting of enterprise-wide technology initiatives in alignment with the overall Tech roadmap

Assist in developing the enterprise technology strategy and transformation agenda, including Enterprise AI, modernization, enterprise digital, and cyber defense programs

Collaborate with cross-functional technology and business leaders to establish performance standards, monitor outcomes, and track strategic initiatives, dependencies, and delivery risks

Create program dashboards, executive updates, and steering committee presentations, translating technical progress into clear business impact

Conduct research and prepare briefs on emerging technologies, including AI and Agentic AI, industry trends, strategic partnerships, and innovation opportunities relevant to technology strategy and planning

Support governance processes and annual planning cycles, milestone tracking, and benefits realization

Coordinate complex Programs and interdependencies, helping drive scope clarity, issue resolution, and risk mitigation

Technology Strategy and Research

Participate in development of tech strategy and roadmap aligned with the organization's long-term strategy

Apply a deep understanding of business and technology trends to develop forward-thinking strategies that enable digital transformation and enhance organizational performance

Demonstrate expertise in content articulation, ensuring clear and concise communication of complex technology concepts and strategies.

QUALIFICATIONS

6-10 years of consulting, business excellence, corporate strategy, program management experience

Past experience of working and managing expectations with C-Suite stakeholders

B.Tech + MBA with 6-10 years of experience across Technology Strategy, Program Management, Corporate Strategy, Consulting, Digital Transformation, CXO Offices or PMO functions

Certifications

PMP, ITIL, and new age tech certifications (AI/ML, Cloud, Cyber, etc)

REQUIRED SKILLS

Adapting To Change

Attention To Consistency

Configuration Management Documentation

Hardware Support

Interpersonal Dynamics with Coworkers

Program Management

Results Orientation

Software Licensing

Technology Strategy

Time Management Skills

Working under Pressure

Writing Communication Skills

ABOUT US

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.

EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.