Operations Excellence/ Retail Excellence - QSR

This role sits at the intersection of guest experience, process design, people enablement, and datadriven decision-making,SOP, customer experience streamlining STORE STANDARDS & UPKEEP • Set and enforce Hygiene & Maintenance standards; build an internal audit cadence that identifies gaps before they impact guest experience. • Lead Visual Merchandising and In-Store Communication standards in partnership with the Marketing team. • Oversee outlet redesign and infrastructure upgrade projects in col…