Operations Specialist - Candidate Success

Roles & Responsibilities Ensure timely and effective fulfilment of client needs while maintaining a high standard of service. Work closely with the Candidate Success Team Lead and Account Managers to address client-specific requirements and manage fulfilment-related issues. Manage candidate bookings on Rota and VMS tools, process shift cancellations, and secure replacements to minimise the impact on fulfilment. Proactively engage with candidates to build strong relationships, understand their n…