Team Leader //Assistant Manager//International BPO

Hiresquad Resources · Mumbai

PayPay not listed

WhereMumbaiMaharashtra

TypeInternship

Posted23 Sep12 days ago, via Adzuna

About this job

Leading BPO | Mumbai (Malad) Hiring: Team Leader / Assistant Manager Process: US Healthcare Voice Process Role Highlights Location: Mumbai (Malad) CTC: Up to ₹9 LPA Minimum 1 year of experience as a Team Leader in an International BPO (Customer Service) Experience in US Voice Process is mandatory Strong understanding of operational metrics including Attrition, Shrinkage, CSAT, NPS, SLA, AHT, and FCR Excellent verbal and written communication skills Key Responsibilities Lead and supervise a team…

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