Director – Customer Experience & Retention

Zealant Consulting Group · Noida

Senior

Pay₹40L–50La year, as listed

WhereNoidaUttar Pradesh

TypeFull time

Posted24 Sep28 days ago, via Adzuna

About this job

Company: Major OTT Player in India Location: Noida, Uttar Pradesh Employment Type: Full-Time Reports To: CEO Position Summary Our Client is looking for a Director – Customer Experience & Retention to own the complete post-install experience for free and paying users. The role will lead Customer Experience, Retention, Lifecycle, In-Product Value Programs, and CX/Retention Product initiatives , driving activation, engagement, subscription, renewal, and long-term customer value. The role works clo…

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