Tellecaller

Job Title

Telecaller

Job Summary

We are looking for a motivated and energetic Telecaller to handle outbound and inbound calls, generate leads, explain products/services, and maintain customer relationships. The candidate should have good communication skills and the ability to convince customers professionally.

Key Responsibilities

• Make outbound calls to potential customers from provided databases/leads.
• Handle inbound customer inquiries professionally.
• Explain company products and services clearly.
• Generate and qualify leads for the sales team.
• Follow up with existing and potential customers.
• Maintain customer records and update CRM/software.
• Achieve daily/weekly/monthly calling targets.
• Resolve customer queries and escalate issues when required.
• Coordinate with sales and support teams.

Required Skills

• Good verbal communication skills.
• Basic computer knowledge.
• Ability to handle customer objections.
• Strong persuasion and negotiation skills.
• Active listening and problem-solving ability.
• Knowledge of CRM tools is an advantage.

Qualifications

• Minimum: 12th Pass / Graduate preferred.
• Experience: Fresher or 1–3 years in telecalling/customer support/sales.
• Language proficiency: English, Hindi, and regional language preferred.
• Working Conditions
• Full-time office job / Day shift (depending on company).
• Target-oriented environment.

Salary

• Based on experience and performance.
• Incentives may be applicable.

Pay

₹3,000.00 - ₹10,000.00 per month

Work Location

In person