Accounts Receivable Specialist

Accounts Receivable Specialist

Summary of Position

The Accounts Receivable Specialist carries primary responsibilities that include cash collections, placing collection calls; researching and resolving invoice discrepancies for correction as well as administrative duties to ensure efficient, timely and accurate payments on accounts.

Duties & Responsibilities

Collection efforts on all accounts over 30 days past due

Report any situations or issues needing attention to Management

Collaborate with other departments to gather necessary information or support for account collections

Engage with clients through phone, email, and mail, maintaining a professional tone

Assist and support other department needs

Identify and research account discrepancies and adjust accordingly in timely manner

Document information on accounts with names, numbers, and facts gathered regarding collections or invoice discrepancies and resolutions

Acknowledge the specific responsibilities involved in safeguarding sensitive data within this role

Performs other duties as assigned to ensure effective operation of the department and the company

Live by and promote Verisma core values

Minimum Qualifications

Minimum high school diploma required or GED equivalent

At least 2 years of recent experience in business-to-business collections

2 or more years in a customer service and/or accounts receivable role

Demonstrate strong customer service skills with external customers, vendors, visitors, coworkers, and management

Maintain concise and effective written and verbal communication skills

Aspire to excellence in both work performance and customer service

Exhibit courtesy in all interactions while representing the Company

Must possess working knowledge of Microsoft Office applications

Physical demands will require regularly sitting, standing, walking, talking, and listening; frequent use of hands and fingers for typing and reaching; occasionally lifting/moving up to 25 lbs

Work environment will be clerical in nature with standard office equipment (computers, phones, photocopiers, filing cabinets, fax machines)

Originally posted on Himalayas