Customer Support Agent - Tele Calling - Urgent Hiring ( Experienced + Fresher )

Customer Support Telecaller – Electronics Service

We are looking for a Customer Support Telecaller to handle customer calls related to after-sales service for electronics and home appliances.

Key Responsibilities

Attend incoming customer service calls

Make outbound calls for service follow-ups

Register customer complaints and service requests

Collect correct customer, product and complaint details

Inform customers about service status and next steps

Follow up with customers after technician visits

Confirm whether service issues have been resolved

Update call remarks and complaint status in the system

Handle customer queries professionally and politely

Escalate unresolved complaints to the concerned service team

Candidate Profile

Good communication skills in Hindi and English

Comfortable handling a high volume of customer calls

Basic computer knowledge and good typing skills

Patient and professional while speaking with customers

Good listening and follow-up skills

Experience in customer support or telecalling preferred

Experience

0–3 years

Pay

₹12,000.00 - ₹14,000.00 per month

Work Location

In person