SI
Front Office Supervisor
Sidra Pristine Hotel & Portico Halls · Kochi
Pay₹18,000–20,000a month, as listed
WhereKochiKerala
TypeFull time
Posted21 Sep24 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list8 named
Microsoft PowerpointMicrosoft WordMalayalamEnglishMaster's degreeBachelor's degreeFront deskDiploma
About this job
Duties and Responsibilities
Supervise front desk staff and ensure that they provide excellent customer service
Respond to guests' inquiries and requests in a timely and professional manner
Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests
Manage reservations and room availability
Ensure accuracy of billing and payment processes
Monitor and review guest feedback
Resolve customer complaints
Train and coach front desk staff
Monitor staff performance and provide feedback
Maintain a clean and organised front desk area
- Job Type
- Full-time
- Pay
- ₹18,000.00 - ₹20,000.00 per month
Benefits
Food provided
Provident Fund
Education
Diploma (Preferred)
Experience
- Front desk
- 2 years (Required)
Language
Malayalam (Required)
English (Required)
- Work Location
- In person
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