Customer Service Executive

Qualification

Any Graduate or Fresher

Number of Vacancies

1

Shift

Night Shift

Key Responsibilities

Respond promptly to customer inquiries via phone, email, and other e-commerce platforms professionally and courteously.

Assist customers with product/service information, order placement, order status updates, billing inquiries, and troubleshooting technical issues.

Resolve customer complaints and escalate complex issues to the appropriate team members for further assistance.

Proactively identify opportunities to enhance the customer experience and provide feedback to the relevant departments.

Qualifications

Excellent verbal and written communication skills with a friendly and professional demeanor.

Strong interpersonal skills and the ability to empathize with customers' needs and concerns.

Strong problem-solving abilities and the capacity to think quickly and creatively to resolve customer issues.

Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as needed.

Join our team and become part of a dynamic and supportive work environment where your contributions are valued, and your dedication to customer satisfaction, Please submit your resume to business@exoticwoodzone.com

Pay

₹15,000.00 - ₹20,000.00 per month

Benefits

Commuter assistance

Language

English (Required)

Shift availability

Night Shift (Required)

Work Location

In person