Senior Waiter – Restaurant, Coimbatore

Senior Waiter – Restaurant, Coimbatore

The Senior Waiter is responsible for providing efficient and courteous food and beverage service to guests while ensuring smooth day-to-day restaurant operations. The role involves taking orders, serving food and beverages, maintaining service standards, assisting junior team members, and ensuring a pleasant dining experience for all guests.

Key Responsibilities

Provide prompt, courteous, and professional service to guests.

Welcome guests, assist with seating, and present menus appropriately.

Take food and beverage orders accurately and communicate them to the kitchen.

Serve food and beverages as per established service standards.

Ensure proper table setup, cleanliness, and readiness of the restaurant.

Coordinate with the kitchen and other service staff to ensure timely order delivery.

Check food presentation and ensure the correct items are served to guests.

Attend to guest requests, feedback, and complaints professionally.

Assist junior waiters and new team members in following service procedures.

Support smooth coordination during busy service hours.

Ensure billing and payment procedures are followed accurately.

Maintain cleanliness, hygiene, and sanitation standards in the restaurant.

Follow grooming, attendance, discipline, and company service standards.

Assist with opening and closing duties, including restaurant setup and closing checks.

Support special events, promotions, and other restaurant activities as required.

Report operational issues and guest feedback to the Supervisor or Manager.

Qualifications & Skills

Diploma or degree in Hotel Management, Hospitality, or Food & Beverage Service preferred.

2–4 years of experience in restaurant, hotel, resort, or similar F&B service operations.

Previous experience as a Waiter or Senior Waiter preferred.

Good communication and interpersonal skills.

Strong guest service and order-handling skills.

Basic knowledge of restaurant operations and POS/billing systems.

Ability to work effectively in a team and support junior staff.

Well-groomed, courteous, and professional in appearance and conduct.

Ability to work in shifts, weekends, and holidays.

Preferred Skills

Experience in multi-cuisine or high-volume restaurant operations.

Knowledge of food and beverage service standards.

Basic knowledge of menu items and food presentation.

Ability to handle guest requests and service issues effectively.

Knowledge of hygiene, sanitation, and food safety standards.

Job Type

Full-time

Pay

₹16,000.00 - ₹22,000.00 per month

Benefits

Flexible schedule

Food provided

Paid sick time

Paid time off

Provident Fund

Work Location

In person