Jewellery store manager

We are looking for an experienced and dynamic Jewellery Store Manager to oversee daily store operations, drive sales performance, and deliver an exceptional customer experience. The ideal candidate should have strong leadership skills, deep knowledge of jewellery products, and the ability to manage teams and store profitability effectively.

Key Responsibilities

Sales & Revenue Management

Achieve monthly and annual sales targets

Drive upselling and cross-selling of jewellery products

Monitor sales performance and implement improvement strategies

Team Management

Recruit, train, and supervise store staff

Set performance targets and conduct regular evaluations

Motivate team to deliver high-quality customer service

Customer Experience

Ensure premium customer service standards

Handle high-value customers and VIP clients

Resolve customer complaints professionally

Inventory & Stock Control

Manage stock levels, stock audits, and replenishment

Ensure proper handling and security of high-value items

Coordinate with suppliers and warehouse teams

Store Operations & Security

Maintain store hygiene, display standards, and ambiance

Ensure compliance with company policies and security protocols

Prevent theft and shrinkage through monitoring systems

Reporting & Analysis

Prepare daily/weekly/monthly sales reports

Analyze customer trends and buying behavior

Provide insights to improve store performance

Qualifications

Bachelor’s degree in Business Administration / Retail / Any field

Certification in Retail Management (optional but preferred)

Skills Required

Strong sales and negotiation skills

Leadership and team management

Knowledge of gold, diamond, and gemstone jewellery

Customer relationship management

Inventory management

Communication and interpersonal skills

Pay

₹40,000.00 - ₹55,000.00 per month

Work Location

In person