CSA (Customer Service Associate)

Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor. In case the prescribed medicines are not available, arrange the same from the in-house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor

Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill

Checking out the availability of stock in the pharmacy and based on the availability of stock-raising the indent for the stock

Customer Service

To counsel the patients /customers on health, the reaction of medicines

To maintain good relations with customers/doctorsTo maintain the free home delivery register and follow-up the medicines deliveries to the customers in time

Handle all the inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders. Also, handle patient queries and issues concerning drug therapy and drug information

Handle cash in billing counter as and when required

Benefits

• ESI
• EPFO
• Gratuity
• Leave encashment
• Insurance

Work Location - Coimbatore

Pay

₹14,000.00 - ₹19,000.00 per month

Benefits

Health insurance

Leave encashment

Life insurance

Paid sick time

Paid time off

Provident Fund

Work Location

In person