Receptionist

We're looking for a warm, organized, and proactive Front Desk Receptionist to be the first point of contact for our patients. You'll manage the front office, ensure smooth patient flow, and help convert enquiries into booked appointments. Key Responsibilities Greet and welcome patients with a friendly, professional demeanor Answer calls, WhatsApp, and walk-in enquiries; schedule and confirm appointments Follow up on leads/enquiries and convert them into consultations (conversions) Maintain patient records, treatment files, and appointment calendar Handle billing, payment collection, and basic insurance coordination Coordinate with dentists and hygienists to keep the day running on schedule Manage patient queries, complaints, and feedback with patience and empathy Maintain cleanliness and orderliness of the reception area Handle basic administrative tasks — stock of stationery, appointment reminders, follow-up calls Requirements Excellent verbal and written communication skills (local language + English) Strong patient handling and interpersonal skills; polite, patient, and empathetic Sales/conversion mindset — comfortable following up and closing appointment bookings Basic computer skills (MS Office, clinic management software / Google Sheets) Well-groomed, presentable, and punctual Ability to multitask in a fast-paced clinical environment Prior experience in a dental/medical clinic is a strong plus Perks Free WiFi access during office hours

Pay

₹8,000.00 - ₹10,000.00 per month

Work Location

In person