Semi Non Voice process- Jaipur

Job description

About the Company

Knack Group is a 15-year-old diversified business conglomerate with strong presence in Healthcare Services, Healthcare IT, and Enterprise IT & Analytics.

Our Healthcare KPO arm delivers deep healthcare domain expertise, process maturity, operational excellence, and cost-effective delivery models, enabling Fortune 500 clients to achieve measurable business outcomes.

Job Title- Process Associate

Job Location-Jaipur

Job Description

As a Process Associate, you will be responsible for supporting US healthcare revenue cycle operations through effective communication with insurance companies and internal stakeholders.

Key Responsibilities

If Required make outbound calls to US insurance companies to check claim status

Handle denials management and patient eligibility verification

Perform insurance follow-ups to ensure timely claim resolution

Ensure adherence to defined productivity and quality standards

Maintain accurate documentation and follow compliance guidelines

Meet daily and monthly performance targets within stipulated timelines

Work Details & Benefits

5 days working (Saturday & Sunday off)

Night shifts (US healthcare process)

Cab facility (as per company policy)

Meal facility

Competitive salary – best as per company standards

Opportunity to work with a stable organization and global healthcare clients

Candidate Requirements / Qualifications / Skills

Educational Qualification

Graduates from any discipline

12th Pass candidates may also be considered with 6 months to 1 year of experience

Not Considering

B.Tech pursuing candidates

Skills & Competencies

Good command over English (spoken and written)

Willingness to work in night shifts

Strong analytical and problem-solving skills

Computer proficiency with basic applications

Good listening and comprehension skills

Ability to work in a process-driven environment

Experience

Freshers are welcome to apply

Benefits

Flexible schedule

Food provided

Health insurance

Provident Fund

Work Location

In person

Pay

₹200,000.00 - ₹275,000.00 per year

Benefits

Food provided

Health insurance

Provident Fund

Work Location

In person