Receptionist, telecaller

Receptionist & Telecaller – Job DescriptionKey Responsibilities

Welcome and greet students, clients, and visitors professionally.

Handle incoming calls and provide relevant information about ACMT courses, services, webinars, and programs.

Make outgoing calls to prospective students and clients.

Handle enquiries received through phone calls, WhatsApp, and other communication channels.

Follow up with prospective students and clients regularly.

Share information regarding courses, meetings, interviews, appointments, and other services.

Maintain and update call, enquiry, and visitor records.

Understand customer requirements and coordinate with the concerned team.

Guide visitors to the appropriate person or department.

Maintain a professional and organized reception area.

Assist the team with basic office and administrative work when required.

Maintain polite, professional, and positive communication with customers and visitors.

Requirements

Good communication skills in both Hindi and English.

Must be able to communicate with customers in English.

Basic computer knowledge is required.

Basic knowledge of MS Office and WhatsApp.

Good listening and interpersonal skills.

Ability to handle customer enquiries professionally.

Ability to manage multiple calls and enquiries efficiently.

Freshers can apply; relevant experience will be an advantage.

Required Skills

Good Communication Skills

Telecalling & Follow-up

Customer Handling

Front Desk Management

Basic Computer Knowledge

Team Coordination

Professional & Positive Attitude

Hindi & English Communication Skills

Pay

₹15,000.00 - ₹40,000.00 per month

Work Location

In person