E-commerce Operations Executive – Order Processing, Telecalling & Packing

BrantaShop is looking for a E-commerce Operations & Content Executive to join our team.

Responsibilities

Confirm COD orders by phone and handle basic customer follow-ups

Manage orders and basic tasks

Pack jewellery orders and prepare them for dispatch

Handle basic order, return and RTO updates

Maintain simple daily records

Participate in product photos and short Instagram Reels filmed inside our office

Be comfortable speaking naturally on camera and showcasing our jewellery products

Requirements

candidate

Good Gujarati/Hindi/English communication

Basic computer knowledge

Comfortable talking to customers

Comfortable appearing in simple product videos/Reels

Freshers are welcome — training will be provided

Positive attitude and willingness to learn

This is a good opportunity for someone who wants to learn eCommerce operations, customer handling and social media content creation while working with a growing jewellery brand.

Pay

₹7,000.00 - ₹12,000.00 per month

Work Location

In person