Customer Support Executive – Chat Process

Customer Support Executive – Chat Process

Location

Ahmedabad, Gujarat (On-site, Relocation Mandatory)

Walk-in Date

Tuesday, 29th September 2026

Walk-in Time

9:30 AM – 1:00 PM

Job Type

Full-time, Permanent (Freshers welcome)

Pay

26,000 – 38,000 per month (CTC, based on experience & interview)₹₹

Role Overview

We're looking for a Customer Support Executive to manage real-time and written customer interactions across chat, email, text, and social platforms. The role requires excellent written communication and a professional, customer-first approach.

Responsibilities

Respond to customer concerns and queries through written support channels

Provide accurate product/service information and ensure smooth customer interactions

Maintain clarity, accuracy, and empathy in all responses

Uphold high service standards and customer satisfaction

Eligibility

Minimum

High School Diploma or equivalent

Freshers eligible; 1 year of customer support experience preferred

Excellent/strong written English communication skills (mandatory)

Basic computer knowledge and typing proficiency

Must be ready to relocate to Ahmedabad

Comfortable with rotational, weekend, and night shifts

Benefits

Health insurance

Life insurance

Provident Fund (PF)

Cab facility for night shifts

Shift allowance

Travel reimbursement (processed with first salary)

5 days of free company-arranged accommodation on joining

Pay

₹26,000.00 - ₹38,000.00 per month

Benefits

Health insurance

Life insurance

Provident Fund

Work Location

In person