Executive Assistant to CEO

Position

Executive Assistant

Department

Management / Client Coordination

Experience

2–4 Years

Job Summary

We are looking for an Executive Assistant who will be responsible for supporting management and handling regular follow-ups with clients. The candidate will coordinate with clients, track pending requirements, follow up on commitments, and ensure timely communication between clients and internal teams.

Key Responsibilities

• Make regular follow-up calls with clients regarding pending requirements, orders, payments, documents, and other business-related matters.
• Maintain regular communication with clients through phone calls, WhatsApp, email, and other communication channels.
• Track client commitments and ensure timely follow-up.
• Maintain a client follow-up tracker with details of discussions, pending tasks, and next follow-up dates.
• Coordinate with internal departments to resolve client queries and pending issues.
• Provide regular updates to management regarding client follow-ups and pending matters.
• Schedule meetings and calls with clients as required.
• Prepare and share client-related reports, statements, and updates.
• Escalate important or long-pending client issues to management.
• Maintain professional relationships with existing clients.
• Follow up with clients for required documents, confirmations, approvals, and other information.
• Monitor deadlines and ensure that important client-related tasks are completed on time.
• Maintain proper records of client communications and commitments.2Assist management in day-to-day administrative and coordination activities.
• Perform any other duties assigned by the management or reporting manager.

Required Skills

• Excellent communication and interpersonal skills.
• Strong follow-up and coordination skills.
• Good client-handling skills.
• Ability to communicate professionally with senior clients and management.
• Good knowledge of MS Excel and Google Sheets.
• Good email drafting and documentation skills.
• Strong organizational and time-management skills.
• Ability to maintain confidentiality.
• Positive, professional, and responsible attitude.
• Ability to handle multiple follow-ups simultaneously.

Qualification

• Graduate in Any Stream.
• Candidates with experience in Executive Assistant, Client Coordination, Customer Relationship, Telecalling, or Sales Coordination will be preferred.

Key Performance Indicators (KPIs)

• Timely completion of client follow-ups.
• Accuracy and regular updating of the client follow-up tracker.
• Timely resolution of client requirements.
• Effective coordination between clients and internal teams.
• Timely reporting of pending client matters to management.

Pay

₹18,000.00 - ₹22,000.00 per month

Work Location

In person