AI Offering Manager, DWS

General Information

Req #

WD00105235

Career area

Information Technology

Country/Region

India

State

Haryana

City

Gurgaon

Date

Thursday, September 24, 2026

Working time

Full-time

Additional Locations

• India - Haryāna - Gurgaon
• India - Haryāna - Gurgaon

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992\) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Key Responsibilities \& Deliverables

AI Offering Strategy \& Product Management

• Define product vision, roadmap, and commercial strategy for AI-enabled workplace software and managed service offerings.
• Identify customer problems, market opportunities, and AI use cases across Digital Workplace Services.
• Prioritize features, capabilities, and releases based on customer value, business impact, and technical feasibility.
• Own end-to-end offering lifecycle including ideation, business case, launch, enhancement, and retirement.

AI Software \& Platform Development

• Develop offerings leveraging GenAI, AI agents, automation, copilots, intelligent workflows, and analytics platforms.
• Work closely with engineering, architecture, and AI teams to translate capabilities into customer-ready products.
• Define functional requirements, user stories, pricing models, packaging, and service scope.
• Drive integration with enterprise platforms including ServiceNow, Microsoft, Google, Lenovo platforms, and strategic ISV partners.

Cross-functional Leadership

• Lead collaboration across Product, Delivery, Sales, Marketing, Legal, Security, Finance, and Regional teams.
• Coordinate offering readiness including enablement assets, operational processes, commercial approvals, and documentation.
• Ensure delivery teams have scalable implementation blueprints and service definitions.

Go-to-Market \& Commercialization

• Create product positioning, value propositions, pricing, and packaging for global markets.
• Partner with marketing and sales enablement teams to develop launch materials, battlecards, demos, and customer messaging.
• Support strategic customer engagements, analyst briefings, and executive presentations.

Market Intelligence \& Portfolio Growth

• Track AI technology trends, competitor offerings, analyst research, and customer feedback.
• Build differentiated offerings through Lenovo IP, partnerships, and ecosystem integrations.
• Measure offering success through adoption, pipeline, revenue, customer satisfaction, and lifecycle KPIs.

Required Skills, Experience \& Qualifications

Experience

• 8–12 years of experience in Product Management, AI Products, Enterprise Software, Digital Workplace, SaaS, or Managed Services.
• Experience launching enterprise software or AI-enabled products/services from concept to market.
• Experience working with cross-functional global teams and multiple stakeholders.

Technical Expertise

• Strong understanding of Generative AI, AI agents, LLMs, copilots, automation platforms, and intelligent workflows.
• Familiarity with enterprise AI ecosystems such as Microsoft Copilot, Azure AI, Google Gemini, ServiceNow AI, Salesforce AI, AWS AI, or similar platforms.
• Understanding of APIs, integrations, cloud services, data platforms, and enterprise architecture concepts.
• Knowledge of ITSM, Digital Employee Experience (DEX), Endpoint/UEM, Workplace Automation, or Service Desk is an advantage.

Product Management Skills

• Product roadmap creation and prioritization.
• Customer journey mapping and requirements gathering.
• Business case development and pricing strategy.
• Agile product development and release management.
• Portfolio lifecycle management and KPI ownership.

Leadership \& Collaboration

• Excellent stakeholder management across business and technical teams.
• Strong executive communication and presentation skills.
• Ability to influence without direct authority in a global matrix organization.

Preferred Qualifications

• MBA or Master's degree in Business, Technology, Computer Science, or Engineering.
• AI or Product Management certifications are a plus.
• Experience working with global technology partners (Microsoft, ServiceNow, Google, AWS, Salesforce, NVIDIA, etc.) is highly desirable.

Business Impact of the Role

This role will help Lenovo DWS accelerate its AI-first portfolio by

\~AI Portfolio Growth: Build differentiated AI-native workplace offerings and intelligent managed services.

\~Revenue Acceleration: Create scalable offerings that drive global pipeline, attach rates, and recurring services revenue.

\~Innovation Leadership: Bring emerging AI capabilities into Lenovo's commercial portfolio through Lenovo IP and strategic partnerships.

\~Sales Enablement: Develop repeatable productized offerings, demos, pricing, and GTM assets for global sellers.

\~Customer Outcomes: Im