Cafe All-Rounder – Deli2go Café (Shell Service Station)

A Shell Café / deli2go Order Taker is responsible for serving customers efficiently while ensuring food quality, hygiene, and excellent customer service. Typical responsibilities include: Greet customers and take food and beverage orders. Explain the menu and recommend products or meal deals. Prepare coffee, tea, sandwiches, pastries, and other deli2go items. Enter orders into the POS (Point of Sale) system and process cash, card, or digital payments. Serve food and drinks accurately and promptly. Keep the café counter, dining area, and food preparation area clean and organized. Refill food displays, beverages, and café supplies. Check food freshness and follow food safety and hygiene standards. Handle customer questions and resolve minor complaints politely. Assist with opening, closing, stock counting, and inventory replenishment. Work closely with other team members to maintain fast service during busy periods. Key skills employers look for: Customer service and communication skills. Cash handling and POS operation. Ability to multitask in a fast-paced environment. deli2go Café is Shell's food and beverage brand found at selected Shell service stations. It offers quick, fresh, ready-to-eat food and drinks for customers on the go. In India, deli2go has been available at Shell stations since 2015. Typical deli2go café offerings include: Freshly brewed coffee and tea Hot and cold beverages Sandwiches, wraps, and rolls Pastries, muffins, and bakery items Ready-to-eat snacks and light meals If you're asking about a Cafe All-Rounder role at a deli2go café, the job generally involves: Preparing coffee and food orders. Serving customers with friendly service. Operating the cash register. Keeping the café clean and hygienic. Restocking food and beverage items. Following food safety procedures.