AJ
CRM Executive
AJAY GOEL TEXTILES PRIVATE LIMITED · Delhi
Pay₹15,000–25,000a month, as listed
WhereDelhi
TypeFull time
Posted22 Sep16 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list5 named
Customer serviceAdministrative experienceBachelor's degreeCustomer supportOffice experience
About this job
Manage and maintain positive relationships with existing customers, ensuring their needs are met efficiently and effectively.
Respond to customer inquiries and resolve issues promptly via various channels (phone, email, chat, etc.).
Identify opportunities to upsell or cross-sell products/services to existing customers.
Collaborate with internal teams to ensure a seamless customer experience and timely resolution of customer concerns.
Develop strategies to enhance customer satisfaction and retention rates.
Prepare reports on customer feedback and suggest improvements in products or services.
- Job Type
- Full-time
- Pay
- ₹15,000.00 - ₹25,000.00 per month
Benefits
Health insurance
Provident Fund
Experience
- total wor
- 1 year (Preferred)
- Work Location
- In person
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