Food & Beverage Service Associate

SERVICE STAFF — EVERHOME CAFE

Role

Service Staff

Location

Bandra West, Mumbai

Experience

1–3 years preferred

Key Responsibilities

Welcome and seat guests professionally.

Take food and beverage orders accurately.

Enter orders into POS correctly.

Serve food and beverages promptly and correctly.

Maintain assigned tables and service areas.

Clear, clean and reset tables efficiently.

Ensure cutlery, crockery, napkins, water and condiments are available.

Coordinate with the kitchen, bar and floor captain for smooth service.

Follow up on pending, delayed or incorrect orders.

Assist guests with menu-related queries.

Handle basic guest requests and escalate complaints to the captain/manager.

Support billing and payment collection as required.

Maintain cleanliness and hygiene across the floor.

Follow opening, service and closing checklists.

Assist other sections and team members during busy hours.

Maintain proper grooming, uniform and professional conduct.

Follow all Everhome SOPs and service standards.

Be punctual, reliable and available for weekends/public holidays.

Support events and high-volume service when required.

Candidate Requirements

Prior experience in a cafe, restaurant or hospitality environment preferred.

Good communication skills.

Basic English/Hindi required.

Presentable, energetic and guest-friendly.

Ability to work in a fast-paced environment.

Good teamwork and discipline.

Willingness to work shifts, weekends and holidays.

Most importantly

We need people who are hardworking, switched-on, well-groomed, quick on their feet and serious about service.

Pay

₹12,000.00 - ₹16,000.00 per month

Benefits

Food provided

Work Location

In person