Chief Operating Officer (COO), Key Management Personnel (KMP)

Position

Chief Operating Officer (COO), Key Management Personnel (KMP)

Role

Chief Operating Officer (COO), Key Management Personnel (KMP)

Location

BKC, Mumbai

Qualification

Bachelor's Degree from a recognized university is essential. Prefer candidates with MBA/PGDM, CA, CFA, Engineering degree with management qualification, Post qualifications in Finance, Economics, Risk Management and Technology.

Desirable Certifications

NISM Certifications, Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Project Management Professional (PMP), FRM (Financial Risk Manager), Certification in Cyber Security, Digital Transformation or Operational Risk.

Experience

Minimum 20 to 25 years of experience is essential with at least 10 years in senior leadership or C-suit roles. Should have proven experience leading large-scale operations in regulated financial institutions.

Preferred candidates with Industry background of Depositories, Market Infrastructure Institutions, Stock Exchanges, Clearing Corporations, Custodian Banks, Securities Services, Capital Market Infrastructure, Large Financial Institutions, Technology-led Financial Services organizations.

Strong preference for candidates who have directly managed depository operations, securities settlement, custody operations, exchange or clearing operations, capital market risk and control environments.

Job Description

Reports to

Executive Director, Critical Operations (Vertical 1)

About NSDL

NSDL, established in 1996, is India’s oldest and one of the world’s largest depositories. NSDL manages over 80% securities in dematerialised form in India. It provides secure, efficient and cost-effective settlement solutions through robust infrastructure and a nationwide network of depository participants, serving investors, intermediaries and issuers. Its operating environment requires exceptional reliability, regulatory discipline, cyber and operational resilience, strong governance and continuous innovation.

Role Purpose

The Chief Operating Officer (COO) is a key member of the Executive Leadership Team and will be responsible for the overall operational leadership of NSDL, ensuring reliability, integrity, resilience, scalability, and regulatory compliance of India’s largest depository infrastructure.

The COO shall provide strategic direction and executive oversight across depository operations, issuer services, participant services, risk and operational controls, operational resilience, technology-enabled transformation, business continuity, stakeholder management and delivery of regulatory initiatives.

As a designated Key Managerial Personnel, the COO carries enhanced accountability for sound governance, regulatory compliance, risk oversight, accurate regulatory and management reporting and timely implementation of Board decisions. The COO also serves as a principal interface with the Board and SEBI, coordinates with Board and the Committees on key matters, represents NSDL on regulatory and industry working groups.

The incumbent will play a pivotal role in supporting NSDL's position as a Systemically Important Market Infrastructure Institution (MII), maintaining market confidence, protecting investor interests and enabling innovation in the Indian capital market ecosystem.

The role requires a highly respected industry leader with deep expertise in capital markets, market infrastructure institutions, securities settlement and depository operations, regulatory engagement and large-scale organizational leadership.

Key Accountabilities

Strategic Leadership & Enterprise Management

Partner with the MD & CEO, Executive Director and Board in defining and executing NSDL's long-term strategic roadmap.

Translate Board-approved strategies into measurable operating objectives and enterprise-wide execution plans.

Drive organizational effectiveness, scalability and operational excellence across all business functions.

Ensure operational readiness for strategic initiatives, market reforms, new services, changes in settlement architecture and major enterprise programmes.

Analyse requirements for various stakeholders viz., DPs, RTA ,Issuers etc

Support new business initiatives, market reforms, digital transformation and ecosystem partnerships.

Act as a strategic advisor to the MD & CEO and Executive Director on operational, regulatory and market infrastructure matters.

Depository Operations Leadership

Provide executive leadership over core depository operations including dematerialisation and rematerialisation services, settlement and related depository processes, corporate action processing, collateral management, account and instruction processing, issuer and participant services, investor response and other critical operational activities.

Ensure high service reliability, operational accuracy, strong control environment, regulatory compliance, exceptional stakeholder experience.

Regulatory Governance & Compliance

Lead operational compliance with Depositories Act, 1996, SEBI (Depositories and Participants) Regulations, 2018, SEBI circulars, guidelines and directions, Securities Contracts (Regulation) Act, Prevention of Money Laundering requirements, SEBI (LODR) Regulations, data privacy and information security obligations, and other statutory mandates governing NSDL's operations

Key responsibilities include regulatory inspections and supervisory reviews, regulatory submissions and reporting, regulatory remediation programs, Board and Committee reporting, regulatory change management.

Promote a culture in which regulatory obligations and investor / client responsiveness considerations are embedded in day-to-day decisions.

Board, Committees & Regulatory Engagement

Serve as a senior management interface with SEBI, Ministry of Finance, Ministry of Corporate Affairs, RBI, Market Infrastructure Institutions, Depository Participants, Stock Exchanges, Clearing Corporations, Custodians, Registrars