Client Servicing Executive

Job Scope & Responsibilities

Position Title

Account Executive

Department

Client Servicing & Account Management

Reporting To

Servicing Team Lead / Account Supervisor

Location

Remote / Hybrid – Mumbai

Compensation

₹3.0–4.5 LPA

About the Role

We’re looking for a sharp, organized, and client-focused Account Executive to join our servicing team. As an Account Executive, you’ll be responsible for day-to-day communication with clients, managing internal coordination with creative, design, and strategy teams, and ensuring smooth project delivery across multiple accounts. Beyond execution, the role calls for a consultative and sales-oriented mindset—someone who can spot upsell opportunities, build trust with clients, and contribute to account growth. If you’re someone who takes ownership, manages expectations smartly, and understands the rhythm of agency life, this role is for you.

Key Responsibilities

Client Communication & Relationship Management

Project Coordination & Operational Efficiency

Responsiveness & Time Management

Quality Control & First-level Review

Upselling, Cross-Selling & Growth Support

Ideal Candidate Attributes

You’re someone who combines people skills with project discipline, and who sees client servicing not just as coordination—but as partnership.

You should bring

1–3 years of experience in a client servicing role in a creative, digital, or integrated agency

Excellent written and verbal communication skills

Strong understanding of brief writing, brand management, and agency workflows

Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Exposure to AI-enabled tools for task management, content, or productivity is a plus

Ability to multi-task, prioritize, and stay responsive in a fast-paced environment

High ownership, collaborative spirit, and a consultative approach to problem-solving

Pay

₹25,000.00 - ₹37,500.00 per month

Application Question(s)

Do you have experience in mainline advertising agency?

How much experience do you have in client servicing?

What is your current salary?

What is your expected salary?

Where do you stay?

Work Location

Hybrid remote in Mumbai, Maharashtra