Used Car Sales (Pre-Owned Cars)

Job Overview

Job Opening for: Pre-Owned Car Sales, This role requires a dynamic and customer-focused individual capable of handling all phases of the used car sales lifecycle, showroom operations, and administrative requirements seamlessly.

Preferred Candidate Profile

• Minimum 2 years’ experience required pre-owned car sales and management.
• Candidate working in similar profile of pre-owned car sales shall only be considered.

Core Responsibilities

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Customer Engagement and Sales Process.

• Greet and assist customers from walk-in, understanding their needs and preferences for pre-owned vehicles.
• Present and demonstrate vehicle features, benefits, and conduct test drives.
• Negotiate prices, trade-in values, and finance options, ensuring a transparent and positive customer journey.
• Guide customers through the entire purchasing process, from the initial inquiry to vehicle delivery, including necessary paperwork and explaining warranties.
• Ensure a smooth transition to aftersales and service departments as part of the delivery process.

Deal Closing

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• Develop and maintain a personal sales pipeline, proactively follow up with prospects and leads to close deals.
• Support or lead negotiations ensuring profitable, high-satisfaction outcomes for both customers and dealership.
• Complete all required documentation accurately for each sale including contracts and sales slips.
• Stay updated on product changes, market trends, and competitor offerings.

Finance, Insurance, and RTO Handling:-

• Provide guidance and solutions for customer finance applications and approval processes, liaising with bank or NBFC partners.
• Explain insurance options, extended warranties, and ensure compliance with all legal and regulatory requirements.
• Address RTO-related queries including registration, title transfer, and associated paperwork, ensuring accuracy and timely delivery.

Additional Responsibilities

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• Appraise incoming vehicles and coordinate their reconditioning and display.
• Communicate with sales managers regarding inventory needs and advertising efforts.
• Oversee wholesaling activities, manage delivery procedures, and ensure seamless customer service experience.
• Approve paperwork for purchases and maintain documentation for finance, insurance, and RTO activities.

Required Qualifications and Skills:-

• Proven experience in automotive sales, preferably in the pre-owned market.
• Strong customer service orientation and interpersonal abilities.
• Knowledge of vehicle inspection, certification, finance, insurance, and RTO processes.
• Leadership capability (for managerial positions), organizational skills, and ability to work in fast-paced environments.
• Proficiency in CRM software, Microsoft Office Suite, and retail math calculations.
• Valid driver’s license.

Job Types

Full-time, Permanent

Pay

₹30,000.00 - ₹35,000.00 per month

Benefits

Health insurance

Provident Fund

Experience

total work

4 years (Preferred)

Pre-Owned Car Sales

2 years (Preferred)

Work Location

In person