International Product Support (Apprentice -12 Months)

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Business Descriptor

International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.

Job Introduction

Business Portfolio support is integral to the product team, tasked with managing and optimizing the product portfolio strategically. This role demands a strong analytical mindset to evaluate market trends, assess product performance, and identify growth opportunities. The portfolio support manager will work closely with cross-functional teams to ensure alignment with business objectives and facilitate the successful execution of product strategies. Responsibilities include conducting comprehensive data analysis, preparing insightful reports, and providing actionable recommendations to enhance portfolio value. Portfolio Support Manager will oversee operational activities, ensuring seamless execution and alignment with organizational objectives. This role involves engaging with stakeholders to foster collaboration and drive project success.

Principal Responsibilities

Analytical Skills

Ability to interpret complex data and derive actionable insights.

Communication Skills

Strong verbal and written skills to effectively convey findings and recommendations.

Strategic Thinking

Capability to align product strategies with business objectives and market trends.

Collaboration

Experience working with cross-functional teams to drive project success.

Attention to Detail

Precision in data analysis and report preparation.

Problem-Solving

Aptitude for identifying challenges and proposing effective solutions.

Time Management

Ability to manage multiple tasks and projects efficiently in a fast-paced environment.

Performance Monitoring

Establish metrics and KPIs to track project progress and performance, ensuring continuous improvement.

Reporting and Documentation

Prepare comprehensive reports and documentation to communicate project status and outcomes to stakeholders

Role Requirements / Education Qualifications / Certifications / Experience

Knowledge / Experience

Strong understanding of NRI banking products and services.

Excellent analytical and problem-solving skills.

Strong project management and organizational skills.

Effective communication and interpersonal skills.

Ability to work independently and as part of a team.

Skills

Technical Proficiency

Familiarity with project management software and tools to streamline processes and enhance productivity.

Strategic Thinking

Ability to think strategically and align project goals with broader organizational objectives.

Adaptability

Demonstrated ability to adapt to changing circumstances and manage multiple priorities effectively.

Negotiation Skills

Strong negotiation skills to resolve conflicts and build consensus among stakeholders.

As an employee, you are required to perform your duties in a professional capacity exercising independent judgement, discretion and decision-making authority in planning, organising, directing work, supervising and appraising the work of team members, as applicable; and taking accountability for delivery outcomes. You will represent the organization with relevant internal and external stakeholders. You will allocate and prioritize work, provide direction and feedback, manage team capacity and leave in line with policy as applicable.

Additional Notes

Familiarity with AI-enabled tools is an advantage.

Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required

The tenure of the Apprentice will be 1 (one) year as defined under Apprentices Act, 1961 and Apprenticeship Rules 1992 amended from time to time.All Apprentices engaged by the Bank will also be featured in NATS portal as an ‘Apprentice’. By virtue of them being covered under the provisions of the Act, a candidate profile will be created for each apprentice in the NATS portal, which will be available to them for viewing.On completion of the one-year Apprenticeship tenure, a Certificate of Proficiency will be issued to the apprentice by the Govt. of India, as applicable under the Act and the enrollment under the Apprenticeship Act will cease.All other clauses regarding the tenure of engagement as an Apprentice with HSBC will stand as mentioned in the offer letter issued by the Bank at the time of joining.

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India