Senior Server / Guest Service Associate

Job Description

Galaxy Pizza is looking for an experienced and customer-focused Senior Server / Guest Service Associate to join our team. We are seeking candidates with a strong Food & Beverage service background, excellent English communication skills, and experience in premium restaurants, cafés, hotels, or hospitality brands.

The ideal candidate should be passionate about hospitality, guest service, and creating exceptional dining experiences.

Key Responsibilities

Welcome guests and provide exceptional customer service

Take food and beverage orders accurately

Serve food and beverages according to company standards

Assist guests with menu recommendations and upselling

Handle guest queries and complaints professionally

Maintain cleanliness and presentation of dining areas

Coordinate effectively with kitchen and cashier teams

Ensure guest satisfaction throughout the dining experience

Follow food safety, hygiene, and operational SOPs

Requirements Mandatory

3–4 years of Food & Beverage (F&B) service experience

Degree or Diploma in Hotel Management

Excellent spoken English communication skills

Strong customer service and guest-handling abilities

Professional grooming and presentation

Ability to work in a fast-paced environment

Preferred

Experience with premium hospitality brands

Experience in restaurants, cafés, hotels, fine dining, or QSR operations

Knowledge of POS systems and restaurant service standards

Preferred Background

Candidates with experience from reputed brands such as

Starbucks

Blue Tokai Coffee Roasters

Café Coffee Day

or premium hotels and restaurants will be given preference.

Benefits

Competitive salary

Career growth opportunities

Professional work environment

Staff meals

Performance-based incentives

Application Question

Do you have at least 3 years of Food & Beverage service experience and fluent English communication skills

Pay

₹16,000.00 - ₹22,000.00 per month

Benefits

Flexible schedule

Paid time off

Provident Fund

Experience

Food service

3 years (Required)

Language

English (Preferred)

Shift availability

Day Shift (Preferred)

Night Shift (Preferred)

Work Location

In person