Store Manager (Retail)

About KSKT & Kaze Living

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KSKT AgroMart (Kisaan Se Kitchen Tak) is a technology and supply-chain venture delivering naturally grown, chemical-free agro-produce directly from trusted farms - at fair prices for consumers and fair returns for farmers practising Good Agricultural Practices.

Kaze Living is KSKT's premium gourmet grocery marketplace - bringing fresh produce, artisan bakery, clean-label snacks, functional beverages, wellness essentials, and curated lifestyle products to discerning Delhi NCR households. Together, KSKT and Kaze Living are building a modern retail ecosystem that combines quality, transparency, and convenience across online and offline channels. www.ksktagromart.com

Role Overview

We are looking for an experienced Store Manager to run day-to-day store operations and deliver a premium in-store experience.

We prefer candidates with a background in FMCG, premium, or luxury retail, comfortable with high service standards and disciplined store execution.

Key Responsibilities

Store Operations & P&L

Own end-to-end store operations - opening/closing, stock availability, hygiene, and compliance.

Own the store's P&L - driving sales, controlling costs (shrinkage, wastage, manpower), and improving profitability.

Ensure smooth POS operations and accurate billing/cash management.

Team & Customer Experience

Lead, train, and manage the store team (Asst. Manager, VM/CX, Associates, Cashiers, Backstore staff).

Ensure the store consistently meets visual merchandising and customer experience standards.

Handle customer escalations and ensure high service quality on the floor.

Inventory & Coordination

Coordinate with the mother DC/warehouse for stock replenishment and indenting.

Monitor stock accuracy, minimize wastage, and manage inventory audits.

What We Are Looking For

5-7 years of experience in retail store management, ideally in FMCG, premium, or luxury retail.

Hands-on experience with POS systems and merchandising; exposure to warehouse/stock operations is a plus.

Strong people management and customer service orientation.

Comfortable owning store-level P&L and operational metrics.

Willingness to work store hours, including weekends.

Pay

₹45,000.00 - ₹55,000.00 per month

Benefits

Paid time off

Provident Fund

Work Location

In person